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National Quality Forum (NQF) Approves PROMISE Bereaved Family Survey for Endorsement

The PROMISE Bereaved Family Survey (BFS) has been approved for endorsement by The  National Quality Forum (NQF) Board of Directors. The measures address a wide range of palliative and end-of-life  care concerns, including pain management, psychosocial needs, care transitions, and experiences of care.

For this project, NQF sought measures focused on care concerns such as managing pain, weight loss, and depression. It also sought measures that would directly assess - and improve over time - the experience of patients undergoing palliative and end-of- life care, as well as the experience of their families. In all, 22 measures were evaluated against NQF's endorsement criteria by a panel of providers, measurement experts, and consumer representatives; 14 measures were endorsed.

NQF is a voluntary consensus standards-setting organization.  NQF operates under a three-part mission to improve the quality of American healthcare by building consensus on national priorities and goals for performance improvement and working in partnership to achieve them; endorsing national consensus standards for measuring and publicly reporting on performance; and promoting the attainment of national goals through education and outreach programs.  For more information, read the National Quality Forum press release

Performance Reporting and Outcomes Measurement to Improve the Standard of care at End-of-life (PROMISE) is an integral part of the VA's nationwide Comprehensive End-of-Life Care Initiative, which was created to improve the care of veterans and their families near the end of life.  PROMISE's goals are:

1. To identify and reduce unwanted variation in the quality of end-of-life care throughout the VA

2. To define and disseminate processes of care (“Best Practices”) that contribute to improved outcomes for veterans near the end of life and their families

Follow the links above to learn more about PROMISE methods and the PROMISE team, and to read about recommended best practices and our success stories in improving care.

Click here to download a Powerpoint overview of the PROMISE project!